Our Service Models
We offer fixed term service arrangements that adapt to your needs. Click on any option below to learn more—or tell us what’s happening in your life and we’ll highlight what typically fits.
What’s happening in your life right now?
Contact
Fixed 12-month engagement to keep your file active and compliant. Includes “Pro” app features like live banking feeds.
Report
From $1,650 p/aFormal documentation of your position. Retirement projections, summaries—factual and general, not personal recommendations.
Advice
Personal recommendations. Strategy documents. Statements of Advice. Professional guidance applied to your specific situation.
Moving between service levels isn’t about climbing a ladder—it’s about matching what we do to what life has put in front of you. A period of stability calls for Contact; a period of change may call for Advice. The right level is whatever fits your circumstances now.
Our real strength is in relationships—being available when you need us, knowing your situation well enough to respond meaningfully, and helping you build capability and confidence rather than dependence. Your needs will change over time, and we adapt as your circumstances do.
The Total Portfolio Approach
We recognise that everyone’s financial situation is unique. Our approach integrates your complete wealth picture with flexible service levels to create genuinely personalised advice.
The Service Cube™
The level of advice and services you want or need at any given point in your financial journey. Life isn’t linear—sometimes you need intensive advice, sometimes just maintenance. The Service Cube adapts to where you are right now, and changes as you do.
The Wealth Pyramid™
A conceptual and technical analysis of your complete financial position—at a point in time or across your lifetime. From foundations (cash flow, protection) through accumulation to distribution, the pyramid ensures nothing is overlooked.
Before moving to investments or complex strategies, you’ll want to ensure the fundamentals are sound. What that looks like varies by person and circumstance—it might involve cash reserves, disaster planning, insurance protection, debt management, structures for tax effectiveness and credit security, or estate planning. Not everyone needs everything. This isn’t a tick-box exercise—it’s making sure your foundations will hold when life gets complicated.
The Wealth Pyramid™ and The Service Cube™ are registered trademarks of WSP (June 2002, renewed through 2032).
Don’t Take Our Word For It
Good decisions come from good information—and that shouldn’t only come from us. These independent resources can help you understand financial advice, check credentials, and know your rights.
Moneysmart
ASIC’s guide to money, investing, and financial advice. Independent government resource.
Adviser Register
Verify any adviser’s credentials, qualifications, and history. Look us up.
AFCA
Australian Financial Complaints Authority. Free, independent dispute resolution.
FAAA
Financial Advice Association Australia. Professional standards and expectations.
